Southwest Airlines: America’s Low-Fare, High-Freedom Carrier Southwest Airlines, founded in 1967 and headquartered in Dallas, Texas, is one of the most beloved and distinct airlines in the United States. Known for its low fares, friendly service, and “Bags Fly Free®” policy, Southwest has carved a niche as the airline that puts passengers first—without the frills or hidden fees. Operating more than 4,000 daily flights to over 120 destinations across the U.S., Mexico, Central America, and the Caribbean, Southwest has become a go-to choice for domestic travelers. Its point-to-point route model—rather than the traditional hub-and-spoke system—makes it easier to find direct flights and faster connections. What truly sets Southwest apart from other U.S. carriers is its customer-first policies. Every ticket includes: Two free checked bags No change fees Free in-flight entertainment and messaging The airline also operates a unique open seating policy. Passengers board by groups (A, B, C) and choose their own seat once on board—encouraging early check-in and a more relaxed boarding process. Southwest’s loyalty program, Rapid Rewards, offers straightforward earning and redemption with no blackout dates. Points can be used for flights, hotels, and rental cars, and elite members enjoy perks like priority boarding and bonus points. Customer service is at the heart of the Southwest brand. Friendly crews, humorous flight attendants, and a people-first culture create a casual, welcoming vibe that makes flying less stressful. It’s no surprise that the airline regularly ranks high in customer satisfaction surveys. Sustainability is also on Southwest’s radar, with commitments to carbon neutrality, fleet modernization, and waste reduction initiatives. Whether you're flying for business, a beach getaway, or a family reunion, Southwest Airlines delivers reliable, affordable travel with heart. Book your next trip with Southwest and experience freedom in the skies—where low fares meet legendary hospitality.